Creative Service Requests
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Before you start

Is this for custom work?

Our Brand Guidelines & Asset Hub has pre-approved templates, logos, photography, and brand standards you can download and use directly. This form is for new, custom creative work that goes beyond what's there.

Head to the Asset Hub

Brand standards, logos, photography, and pre-approved templates live in our Brand Guidelines & Asset Hub. If you can't find what you need there, come back and choose "custom creative work" to continue.

About you

First, who are you?

We'll use this to follow up on your request.

The project

What kind of custom work do you need?

Choose the closest fit. We'll ask follow-up questions based on your answer.

Let's start with a conversation

Strategic requests deserve a real conversation before paperwork. Our short strategic intake captures just enough to set up a 30-minute kickoff.

Director / VP sign-off

Has this been approved?

Custom creative work requires Director or VP sign-off before we begin. This protects everyone's time downstream.

Compliance check

A few compliance questions

These help us route your request and budget the right review time.

When you need it

Let's talk about timing

We'll compare your dates against the estimated turnaround for your project type and compliance review.

When you'd like to review the first draft.
When the final product should be delivered.
Helps us understand real urgency beyond the dates.
The brief

Tell us about the project

Be specific where you can — vague briefs lead to revisions, and revisions eat your timeline.

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Distribution

How will people see this?

Select all that apply. Each channel will surface its own spec questions next.

Specs & logistics

Now the details

These fields adapt based on the channels you selected.

Locations / facilities

References

Anything we should see?

Reference URLs, previous projects, brand documents, raw assets — anything that gives us context.

Up to 10 files, 50MB total.
Final check

Review your request

A summary of everything you've entered. Edit any section before submitting.

Request received

We've sent a copy to your email. The Creative team will be in touch as the project moves through routing. Look for your first draft by the date you indicated.

If anything changes, email creative@grncare.com and reference your project title.

Draft saved